Appointment Scheduling: Service times are flexible and scheduled by appointment only. Online scheduling requires a confirmation call and/or email after you request the appointment.
Common concerns for massage “newbies”: If you didn’t shave or are concerned about cellulite, rest assured that there is no judgment here! Massage is a therapeutic session and the focus is on what is underneath your skin. Trust me, I don’t even notice! Your comfort is most important so you may undress to your comfort level under the linens and areas not being treated will be properly draped. For hygiene purposes, if possible, please shower prior to your session...plus it’s always more refreshing when we have “washed off the day”.
Cancelation Policy: A minimum of 24-hour’s notice of cancelation applies to all sessions. In the understanding of true emergencies, sudden illnesses or other unforeseen circumstances, any client who is a no-show, forgets/consciously fails to keep an appointment or fails to cancel prior to 24-hours of appointment time may be charged the full scheduled appointment fee. Any further appointments require full payment in advance.
The therapist reserves the right to terminate or decline any session due to inappropriate client behavior or comments; client will be responsible for full payment of session.
Payment: All payments are due at the time of service. We accept: Cash, personal checks, Visa, Master Card, Discover Card. Packages and gift certificates must be pre- paid with cash or check. All credit card payments are securely processed directly through PayPal and you DO NOT need a PayPal account to complete the payment process. Checks returned due to insufficient funds will be charged $25.00 fee. Pricing and terms subject to change without notice.
Packages/Discounts: The purpose of package pricing is to provide a benefit to you for frequent sessions due to acute issues or maintenance while being easy on your wallet. Package sessions may be redeemed for 60 or 90-minute Custom sessions only; additional charges apply for add-ons. Packages/Discounts cannot be combined with any other Beyond the Breath Bodyworks, LLC offers, gift certificates or discounts. Package session pricing is subject to an expiration date; is non-refundable and sessions redeemed beyond expiration date will be charged the difference up to current regular rate. Pricing and terms subject to change without notice.
Gift Certificates: Gift certificates may be purchased in dollar value amount only and are redeemable for services only - no cash value; not responsible for lost or stolen certificates; cannot be combined with any other packages/discounts.
Your First Visit/Arrival: All new clients are required to complete our "New Client Form/Questionnaire" and bring them on the first appointment. Please print and complete the forms prior to your appointment and plan on arriving 15-minutes early, so we can review the documents. Please note that bodywork may be ill-advised for certain health problems, please call prior to your appointment if you have concerns.
Arriving Late: If you are late to your session you are welcome to receive whatever time is left in your appointment if 30 minutes or greater remains. Regardless of the length of the service actually given, you will be responsible for full payment of the service you scheduled.
Sick Policy: Massage/bodywork is not appropriate during infectious or contagious illnesses. Please cancel your appointment as soon as you are aware of an infectious or contagious condition (which includes a cold, a fever, the flu, etc.). If it is within the 24-hour notice period, the cancelation fee may be waived. If you arrive for your appointment with symptoms of an illness, you will be asked to reschedule your appointment and be responsible for late cancelation fee.
Cell Phones: In our effort to maintain a relaxing & tranquil atmosphere for clients, we ask that all cell phones and pagers be turned OFF upon entering the office. Setting it on Vibrate is still a distraction.
*Terms and policies subject to change without notice